Shipping & Returns

International Orders
We use International Express Service for all international deliveries. It needs 5-15 working days form the dispatch. International orders might be subject to import taxes/duties. For information, please contact your local customs authority. Any such taxes are the responsibility of the parcel recipient and are not paid by discountbagshop.

Cancellations
If you want to cancel the order which has paid successfully, you need to contact us in 10 hours.10% cancellation fee will be charged. The order which is already shipped can not be cancelled.

Tracking
When we ship out your order,we will send an email to you about the tracking number. You can check your order through below website:
http://www.ems.com.cn/english-main.jsp(CN)
http://www.usps.com/shipping/trackandconfirm.htm (US)
http://www.canadapost.ca/cpo/mc/languageswitcher.jsf (CA)
http://www.parcelforce.com/portal/pw/track?catId=7500082 (UK)

Returns & Exchanges
To return or exchange, you must email us and inform us of the reason first.We will then provide you with further instructions. Goods must be returned within 5 days of receipt date - unworn and contain all the original package and labels.We will credit your original method of payment, excluding 25% re-stocking/processing fee. All shipping costs associated with the return of goods are the responsibility of the consumer. When returning, please ensure that your name,address,phone number and instructions are clearly indicated. All shipping costs associated with the exchange of goods are the responsibility of the customer.
http://www.discountbagshop.net

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